Policies

Shipping policy

This page outlines how shipping will work once courier partners and rates are configured. Placeholder clauses are marked clearly.

Service area

We intend to ship wooden-Ghani oils to major Indian cities and serviceable PIN codes.

[Placeholder] Exact courier partners and PIN-code coverage will be published before live fulfilment.

[Placeholder] Orders are expected to be packed and handed to courier within a defined business-day window after confirmation.

Customers will receive tracking details when available from the logistics partner.

Shipping charges will appear at checkout once rates are configured in the store.

Until then, the cart shows shipping as pending configuration rather than a fabricated amount.

If a parcel arrives damaged, contact support with photographs and order details so we can review a replacement or refund under our returns policy.